Privacy Policy


Quick navigation (Last Updated)

1) Information we collect 2) How we use information 3) Sharing & service providers 4) Photos & before/after 5) Cookies & analytics 6) Data security 7) Data retention 8) Your rights 9) Children’s privacy 10) Changes to this policy 11) Contact us

1) Information we collect

We may collect information you provide directly, such as when you request a quote, schedule service, or contact us.

  • Contact details: name, phone number, mail.
  • Service details: requested bundle/set, preferred day/time, address/ZIP code, parking/access notes.
  • Photos and messages: images of the home/car/yard you choose to send for quoting and proof of results.
  • Payment/transaction info: basic records needed to complete service (handled securely via payment tools where applicable).
Important: Sending photos is optional, but it helps us confirm exact pricing before arrival.

2) How we use information

We use information to provide service and run our business operations, including:

  • Responding to quote requests and scheduling jobs
  • Confirming pricing based on size/condition/add-ons
  • Communicating service updates (arrival window, access questions, completion)
  • Quality assurance (checklists, before/after documentation)
  • Improving our services and customer experience
  • Complying with legal obligations and preventing fraud

3) Sharing & service providers

We do not sell your personal information. We may share limited information only when necessary to operate:

  • Service providers: scheduling, form tools, messaging, website hosting, analytics (as applicable).
  • Legal reasons: if required by law, subpoena, or to protect rights and safety.
  • Business operations: internal team members who need it to complete your service.

4) Photos & before/after

If you send photos for quoting, we use them to estimate condition and confirm pricing. We may also take before/after photos for quality proof.

  • Photos are stored only as long as needed for quoting, service proof, and customer support.
  • We do not publicly post your photos without permission.
  • If you prefer no photos, tell us — quote defaults to “Normal condition” and may adjust if Heavy.

5) Cookies & analytics

Our website may use cookies or similar technologies to function properly and understand usage trends. This may include basic analytics (page visits, device type) to improve performance.

  • You can control cookies in your browser settings.
  • If we use third-party analytics, they may collect anonymous usage data.

6) Data security

We use reasonable security measures to protect information. However, no method of transmission or storage is 100% secure. Please avoid sending sensitive information (like full card numbers) via text.

7) Data retention

We keep personal information only as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations.

8) Your rights

Depending on your location, you may have rights to request access, correction, or deletion of your information.

  • Request a copy of the information we have (where applicable)
  • Request correction of inaccurate information
  • Request deletion (subject to legal/business record requirements)
  • Opt out of marketing messages (if we ever send them)
To request changes, contact us using the details below. We may need to verify your request. We are not responsible for issues resulting from missing or incomplete information that was not disclosed to us in advance.

9) Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

10) Changes to this policy

We may update this policy from time to time. The “Last updated” date will reflect the latest revision.

11) Contact us

Questions about privacy? Contact us:
Phone/Text: +1 (747) 246-0605
Phone/Text: +1 (323) 445-9781
Email: info-onevisit@gmail.com

If you want the fastest exact quote, text 5 photos + preferred time to +1 (747) 246-0605.